Google has launched trials in the United Kingdom (UK) for search answers generated by artificial intelligence (AI), following an earlier testing phase in the United States (US).
Dubbed the "Search Generative Experience" by Google, this feature aims to transform how users access information from the search engine giant.
The "Search Generative Experience," which has been in development for nearly a year in the US, is now available to users who have signed up via Google Labs.
Consequently, the UK trial will involve a select portion of search traffic from logged-in users, who will see AI-generated "overviews" displayed prominently atop specific search results.
Challenges Faced
Despite Google's established dominance in search, Microsoft's Bing integrating Copilot AI poses a formidable challenge to the tech titan.
The integration of AI is viewed as a strategic move to maintain a competitive edge.
However, concerns have been raised by publishers regarding their visibility and website traffic with AI-generated answers.
There is apprehension that lengthy AI responses might suffice for user queries, eliminating the need to visit websites for comprehensive answers, potentially impacting publishers' ad revenue.
Speculation about potential subscription models for premium AI search features has surfaced, although Google has denied developing an ad-free search experience.
Google's Dedication to Quality Assurance
Regarding Google's generative AI efforts in search, Executive Hema Budaraju assured that the new search results would continue to display links and ads as usual, emphasising Google’s commitment to directing traffic to content creators.
Hema emphasised Google's dedication to maintaining information quality and responsibility in AI-generated content.
She underscored that Google is cognizant of the risks inherent in AI systems, including biases and inaccuracies, hence prioritising accuracy over fluency, particularly in sensitive areas.
UK Google users have feedback mechanisms available for reporting issues encountered on the experimental platform.
While initial responses from US users have been positive, the potential widespread adoption of AI-generated search answers is raising concerns in some quarters.